July 2026 - Week #1 Release

We’re excited to share the latest updates to SmartCAS, designed to make patient management and service tracking smoother, more organized, and more practical for everyday use. Here’s what’s new:

Patient Management Made Easier

• Custom Registration Numbers: You can now assign your own patient registration number when creating a new patient. This flexibility also extends to existing patients, so you can update their records as needed.
• Organized Document Storage: Each patient can have multiple scanned documents stored in folders. This means you can neatly organize medical records, prescriptions, or any supporting files for quick access.

Smarter Service Tracking

• Substitute Devices: When a patient’s hearing aid is sent for service, you can tag an existing stock item as a substitute or standby device. The system will automatically mark this substitute as “sold,” saving you manual effort.
• Accessory Tracking: Customers often hand over accessories along with their hearing aids for service. Now, you can record these items too, ensuring nothing gets misplaced.
• Additional Charges: We’ve added options to include extra costs such as service fees and courier charges directly in the service record, making billing more transparent and complete.

Why This Matters

These updates are all about convenience and clarity:

• Clinics can maintain cleaner records.
• Patients get better service with fewer chances of miscommunication.
• Staff save time with automated processes and organized documentation.

SmartCAS continues to evolve with your needs in mind. Stay tuned for more enhancements that make managing patient care and service tracking effortless.